I debated a lot before writing this post!
I wrestled with my feelings and what to really say … the longer I wait, the more I feel like I need to share my experience to help others avoid what I’ve been through and also hoping it will inspire others to give grace, when life gives you adversity and to be open to miracles.
A week ago I went to my hairdresser, all happy, the same expensive, fancy hair salon I’ve been going to for the last 3 years! My happiness was in part due to the fact that I was chosen by a brand to be featured on a magazine ad, so I needed fresh color and highlights.
When I arrived, I asked for something I’ve been doing when I have highlights done, I asked for HOLOPLEX, a treatment, which seals your hair and protects it from breaking after the highlights!
I was also so happy because the hair assistant who was to apply my color is somebody who has dealt with my hair MANY times!
That being said, the horror happened! In just 10 minutes after being washed, the assistant did not detangle my hair before applying step 2 of Holoplex treatment and my hair SEALED TOGETHER IN A HAIR BALL TYPE!
I’ve never seen this in my life! I was trying to process it all, but when I came home, I knew what had happened.
All of a sudden, I had three people working to detangle my hair, the hair dresser who couldn’t even detangle my hair, just wanted to pull the hair out, to make it all go away, she left the chair crying … 3 hours later, they announced they were unable to detangle my hair and I told them to just cut it, so it would look nice in the photo shoot.
The whole time I was sitting on the chair, just crying inside … I wanted to scream, I really wanted to get their long hair and do the same to them! I really did! I need to admit it, I’m human!
The whole situation was so bizarre, but I didn’t say a word! All they could say was: “I have no idea how this happened”, but deep inside I think they did know, especially the assistant!
I didn’t say a word, I gave them grace! Screaming, insulting, being nasty wasn’t going to cut it. I needed to stay calm, while they were attempting to resurrect my hair, right before a national photo shoot!
Yes, to make matters worse, I was 4 days from that photo shoot, so a million thoughts went through my head. I wanted to die …
I know you’re probably thinking it’s just hair, it grows back, but it was the combo of how I make a living on the way I look, the photo shoot and the fact that my hair dresser never owned the mistake. At the end she wanted to blame my hair FOR BEING DRY, for the whole fiasco, that for me, was the last straw to decide to NEVER go back to that hair salon! EVERRR!
After all that happened, not charging me, would not bring my hair back, so a humble, apologetic attitude was what I needed at that moment.
So you have an idea, this is how long my hair was, it was actually a few inches longer than in this picture:
This next shot was 2 hours after the fiasco, my hair was extremely dry, the back was shorter than the front and half of my hair in the back was missing … really feeling weird and super short! They cut basically half of my hair length.
Yes, I’m smiling in this picture, but not really. I called my sister crying and she asked for a picture, she was in the hospital with my dad, so I thought I would smile to show her how short my hair was … yes, incase you’re thinking it, she freaked out too!
Four days of agony began, anticipation of arriving at the photo shoot and them seeing my short hair! Can you imagine? I didn’t sleep for three days. All I could think was how bad this whole thing was, because I was not the influencer they approved. In my head, my hair defined me, because I know how things are … my hair was part of the reason why I was chosen.
The night before the photo shoot I messaged a friend who owns a PR agency, I asked her if I should tell the magazine about my hair? She said NO, just be you! They hired you for YOU, it will be fine! Somehow her words just calmed me down and gave me strength to move on!
When I arrived at the photo shoot in NYC, the hairdresser looked at me and I immediately felt an amazing vibe! He opened a bag and said: Honey, I know your picture showed me long hair, but I thought I would bring some extensions to give you some volume! I told him what had happened to me, he looked at me and said, looking in my eyes: You are in good hands, honey! Don’t worry! His name is Jason Murillo, I wanted to give him a huge shout! He’s an amazing hair dresser!
You wouldn’t believe my relief! Just like that, in 2 minutes, my agony was over and I could concentrate on doing a good job!
That whole experience showed me that the grace I placed upon those people at the hair salon, was just returned to me and miracles just happened!
- The hair dresser brought extensions for somebody with extra long hair
- My hair without extensions looked like it grew 5 inches in 4 days, no, I’m not lying!
- My hair looked so pretty on the shoot, I can’t wait for you all to see!
I believe things happen in our lives to test us and I believe that experience made me a better Christian. Except for this post, my hairdresser had no idea how I was feeling inside, because all she had from me was silence and gratitude for the 3 hour/3 people efforts to save my hair.
The whole ordeal left me, more than ever, believing in miracles and that God can make ANYTHING happen, even grow hair overnight!
This is my hair now, without any extensions:
I decided to share my story because maybe you are out there thinking about getting HOLOPLEX and you have long hair like mine and might want to follow the process closer. I had that done twice before, my hair felt amazing.
The hairdresser who was overseeing the process before, was more careful and asked the assistant to detangle my hair after removing the color, before step 2. I believe that made the difference between before and after.
Regardless, I hope my story is, above all, a testimony that amazing things can happen! Just be open to receive them!
Can’t wait to hear what you think! As usual, give me a Trendy Shout!
What sucks is you trusted the hairdresser b/c you’ve been going there for 3 years. So annoying that happened.
Oh my goodness! I could not imagine what I would have done if that had happened to me! I probably would have freaked out! I’m so glad that everything ended up working in the end though! Thanks for sharing!
I cant imagine such horrible experience.Glad you could recover at the end.And this is all just before a photo shoot!Finally,you look pretty in the picture at the end of the post….
My daughter’s hair is pretty long. To avoid these issues, mywife cut my daughter’s hair. She’s not a pro, but she takes her time and do it properly.
My hair is my crowning glory, so as much as possible I only styled it simple, even simple haircut. This is my way to avoid hair disasters.
Your after styled hair looks nice though. 🙂
I always try to see the positive in a situation. I’m the optimist… I’m so happy everything worked out and you were able to do a good job. You look amazing!
This is really a hair raising experience. It must have been a harrowing time when your hair was all tangled.
Oh my goodness! What a story! I would have cried and cried. You look absolutely beautiful either way!
OMG. I would have fainted if I were you! That was one horrifying experience. I applaud you for keeping your cool and not blowing your top on the hair dresser and her assistant. I am also happy you found a great hair professional who was able to help you get over that unpleasant experience.
Oh no! I can’t imagine. Luckily, the bad hair experience for me was one that wasn’t too bad that I cried. I was just very unhappy.
This must be a shocking experience for you. I couldn’t imagine how stressful it must’ve been especially hours before a photo shoot. Glad it all worked out in the end.
Oh my gosh I can’t even imagine the level of panic you must have felt! I looks very pretty after all it’s been through!
Oh my goodness what a story, I can’t imagine. But thankfully it all worked out!
Like others, I did love your hair shorter and curly, but as a former actor I understand that when they pic you from a picture, you are supposed to show up looking like that picture. I am sure it was incredibly stressful, but PHEW!
I can imagine how worried you must have been! I don’t have a lot of hair so I leave the diy hair change alone lol Glad it all worked out at the end.
You still look great even after that terrible ordeal! I recently went in for a “trim” where I asked the stylist to add a few layers. I looked insane when I left and she took off almost 3 inches. I went back the next day and she fixed it the best she could, but now I’m just “willing” for my hair to grow quickly.
Oh wow. I can’t even imagine. I would have been so stressed but you handled the situation so well and you still looked beautiful!
Oh my goodness that sounds like an emotional roller coaster. I’m so glad someone came to your rescue and you could enjoy your photo shoot.
Oh man, that really sucks what happened to you! Thank goodness for your hair saviour right before the photoshoot.
What a crazy nightmare and horrible timing! I’m glad it all worked out – I am loving that pretty orange dress in your last picture, by the way!
I would be livid. But if I’m honest, can I tell you that I love your hair shorter (and curly)?
Aw Claudia I have been in your shoes with people getting scissor happy, bad relaxer jobs and bad dye jobs that all affected my hair and texture. I know its just hair but its you hair so you had every right to freak out. I am so happy the universe worked it out to where the hairdresser added extensions for you and I am sure the shoot was amazing!
I understand your frustration. My hair is down past my butt – and I frequently feel like it is my defining feature. It’s one of the first things people notice about me and sets me apart. It’s not “just hair.” Yes. It grows back, but it takes so long. I also go to a more expensive salon (mainly because I only go once a year for a trim) and hope that means you get better service. I am glad that Jason was able to make you feel a little better about it – and don’t blame you for never going back – especially since the stylist blamed your hair rather than herself. Even if your hair was dry, she should have treated with a different product to prep it first.
Sounds like a horror story, alright! Glad everything worked out in the end for your photo shoot.
I agree. I would have totally freaked out if I had lost that much hair in one go.
Oh my goodness, that’s horrifying. I hope they didn’t charge you for their mistake, that would just be even worse. Thank goodness for the hairdresser who saved you at the end, and you look beautiful either way.
I would have completely panicked myself! My hair is difficult to begin with, so to have someone damage it in any way would have made me nuts. Glad you were able to make it work though!
Do good unto others without expecting anything in return and it will be repaid ten fold. Well done for not loosing your shit with the hair dresser and the end result is epic.
Wow! Glad the stylist on set was prepared and that everything worked out.
I would have been panicking big time. Glad it all worked out and I am guess that hairdresser won’t be touching your hair ever again.
Thank God for extensions! You are beautiful despite how long your hair is. But I know that feeling of being vulnerable in the hairdresser chair knowing something is going wrong. No bueno! As always you handle situations with grace and positivity.
What a difficult time! Everybody says it’s “just” hair but it still hurts, but at the end, you still look amazing!!
I am so glad to hear that it all worked out in the end. I feel terrible that you went through that.
Well I guess you will be finding a new hairdresser after that! Thank goodness for the magazine’s stylist!
You have such gorgeous hair I am sorry that you went through such an ordeal! I think it looks beautiful now though for sure. This is a good way to raise awareness about what happened to you.
Oh my goodness, how horrible. I’m glad it all worked out in the end!
That must’ve been so nerve wracking for you but you are right about grace under pressure and being open to miracles. You look fabulous!
Omg! What a crazy day that must’ve been for you. That was a horrible response from a professional hair salon – the damage had been done and for that, of course they shouldn’t charge you. But not owning their mistake… Wow.
Anyhow, I’m sure you’re glad that’s over and the shoot went well, if not better, than originally planned. Kudos to the team.
Sarah
http://Www.Hitcontinue.eu
What a nightmare! I would probably cry too if someone would be so careless with my hair. It takes ages to grow, keep it healthy and all of a sudden someone simply ruins it by not paying attention… you should definitely ask them for damage compensation!
This seems a scary experience to you, being in that situation right before taking the photos.
I am glad that you have your hair fixed in time. Thanks for writing this and sharing your experience!
Wow what a nightmare but I’m SO glad it worked or for you! Gods grace eh?! He works in crazy ways. I love your hair both long and short! Beautiful!
to us “ladies” hair is life! lol
that’s why we need to be very careful on what products we use on our hair.
If there’s a mistake once is okay because it will grow back again but it takes a year to get a long shiny hair again 🙁
First, I LOVE that dress. LOVE it. Second, you look beautiful, but I totally get it! I’ve had some terrible hair experiences that have left me in tears. I have frizzy difficult hair and it makes me stressed. If that had happened to me, I would have not known how to remain calm! I’m so glad you had such a pro for your photo shoot!
OMG! This is a nightmare for me as I am obsessed with my hair. I am glad that it turned out great in the end. Love your makeup and styling…annnd I love your hair!
What a scary situation right before a major photoshoot! But you’re so lovely that you could rock any hairstyle, short or long. Thank goodness hair grows back. 🙂
Oh wow, I can’t even imagine how you felt. Probably mad and stressed. Well I have to say you look beautiful and I love your hair.
What an awful experience! Luckily hair grows back, and sometimes and unexpected change can be nice.
WOW, what an experience. You are a beautiful person, especially to give grace when you could have had an attitude and snapped. Everything turned out great in the end, which I am happy it did! I can’t wait to see your photo shoot photos, I’m sure they are FAB!
It’s so hard when a hair stylist doesn’t do what you wanted!! But how exciting to be involved in a magazine photo shoot!
Doing a professional photo should would have been enough to make me a tiny bit worried. Top that with not getting at all what you asked for from your stylist. Sounds like a very stressful situation.
Olaplex is an amazing product, as a hair dresser I’ve had many clients request it. Never seen anything like that happen before! I’m so sorry you experienced this with your hair dresser, but truly happy that things worked out for you. You look beautiful!
I can only imagine how frustrating that experience was, things a bit out of your control but glad it all worked and I bet your photo shoot was amazing.
I can’t even begin to imagine how awful that must have been for you. I know my hair, clothing and how I present myself in general is very important to me. I have had bad haircuts before but nothing so dramatic as what you went through. I’m glad your shoot ended up going well though. You definitely deserved it!
Oh my g! I can’t imagine myself being to your situation. You are such a very calm girl and I admire you for that. And yes, I do believe that things happen in our lives to test us and that experience will definitely make us a better person. Cheers to that new awesome hairstyle!
Wow I would be so upset too! But your looks great, I would’ve never known!
I guess it goes to show that most of the things we over stress about aren’t worth the time we give in to it. I am so glad that everything worked out for you in the end. And, I actually thing the shorter do is quite stunning on you!
OH my gosh- that is wild! I am SO glad that it all worked out in the end- you are just gorgeous, regardless!
I would have been very upset as well. They should have owned up to that. I’m very glad you posted about this. Your hair turned out fantastic in the end!
Oh my what a terrible thing to have happen to your hair. To have it happen 4 days before a photo shoot would be so stressful. Hair extensions saved the day.
So stressful! I’m glad it looks amazing now!
That definitely would have had me upset as well and wanting to cry! So glad you stayed positive and things turned out good for you! Your hair looks fantastic! I can’t wait for my hair to grow back long again!
Oh no! What bad timing! Never fails! Glad it all worked out for you! You have beautiful hair!
Oh my gosh, I’d have been panicking as well. I have long hair and I love it. So if I lost it, I’d freak. Your hair looks fabulous now!
Oh my god I would have been fuming if the hairdresser did that to my hair but you handled it with such grace! I am glad that the magazine helped you with your hair by providing extensions as well x
This sounds like a horrible experience for you, and I’m glad it worked out well for you in the end. I’m not a fan of the “it’s just hair” mentality; our hair helps show who we are, and a unplanned cut like this can be really upsetting.
So crazy! But as musician India.Arie would say, “I am not my hair.” Glad you were able to grow from the experience and maintain your composure!
Oh no, I can’t believe that happened to you! You handled it really well, all things considered.
Oh yikes! I probably would have been panicking in the salon too. It’s awesome that your hairdresser for the shoot was so well-prepared!
Claudia! I’m so sorry this happened to you. You are beautiful both inside and out. I know it’s easy to say this and believe me, I understand how you felt.
Hopefully it will grow back quickly but I think you look gorgeous! And thanks for sharing about Holoplex, I hadn’t heard of it but am glad to have heard of it now, especially since my hair tangles easily.
Oh man! That absolutely sucks! I am so sorry that happened to you! I am glad you were able to get it fixed before you got your photos taken! You looks beautiful!
I can absolutely imagine how you felt. I´m really attached to my long hair, so I don´t know what I would have done. Either way, thank you for posting about this whole thing, especially the treatment, and well, you look beautiful in all the photos, with long or shorter hair. And the one at the bottom is stunning.
You are luck you have such a beautiful face and fantastic hair. Even though it’s not what you wanted, you look absolutely gorgeous with that hair! I love, love, love it!